Upload files
You can upload from a folder or directly onto a company.1
From a folder
Open Files → My Files (or any folder), click Add, and choose New File. You can also drag files onto the area — a Drop files to upload overlay appears.
2
From a company
On a company’s profile, click Add File to upload files scoped to that company.
3
Confirm the upload
In the Add New Files dialog, add your files and click Upload. Files are processed in the background.
Uploaded files are processed automatically so their contents can be found later through search.
File size limits
Metal enforces per-format size limits on uploads. If a file exceeds its limit, the upload is rejected before it reaches processing.
Google Drive presentations, including
.pptm files, are capped at 20 MB per file.
Very large XLSX and XLSM workbooks
Modern Excel workbooks (XLSX, XLSM) accept uploads up to 200 MB. Metal indexes workbooks at or above about 50 MB as metadata-only. Metal records the filename, size, and file type so the workbook stays findable in search and you can reference it from lists, workflows, and agents. Metal does not index individual cell contents. Metal preserves the original workbook, and you can open it in sandbox for detailed reads and analysis. Smaller XLSX and XLSM files continue to be parsed in full, with cell contents indexed and searchable like other documents.Macro-enabled PowerPoint (PPTM) decks
Metal processes macro-enabled PowerPoint decks (.pptm) the same way as .pptx files. Metal converts each deck to PDF, indexes its contents for search, and offers the same document types during classification. Metal never runs the macros in a deck.
.pptm files that failed earlier with an unsupported file type error don’t recover on their own. Delete the file from Metal and re-sync or re-upload it. Deleting the file also removes any project links you added to it.Password-protected files
Metal doesn’t fail a file because it’s password protected. Instead, the file shows a lock icon and a Password Required status until you supply the password. Files that fail for other reasons show an error icon that explains why the file failed.Enter a password
1
Open the password dialog
Open the file’s row menu and choose Update Password. This works in My Files, folders, and the ShareFile, Box, SharePoint, and Google Drive browsers. In those browsers and in the Egnyte browser you can also open the file preview and enter the password there.You can also open the file’s detail page. When the file needs a password, the page shows an Unlock this file callout. Click Update Password in the callout. The callout doesn’t appear for files that are already indexed or still processing. If Metal couldn’t open a file at all, the callout instead reads Couldn’t open file and has no Update Password action.
2
Submit the password
In the Password Required dialog, enter the password under File Password and click Update Password.
Put the password in the file name
If a file name containspw_<password>, Metal applies that password automatically when the file needs one. Put pw_<password> at the end of the name, before the extension, and separate it from the rest of the name with a space, underscore, hyphen, or bracket. Metal reads the file’s display name and keeps the password’s original case. For example, Metal unlocks Q3 Deck pw_Hunter2.pdf with the password Hunter2.
Automatic password discovery
A workspace can optionally turn on automatic password discovery. When a protected file has no saved password, Metal builds candidates from free text in the file’s own name, such asModel (pw is BBB).xlsx or Q3 (password: abc123).pdf. Metal also builds candidates from nearby files in the same folder:
- Other file names in the folder, such as a file named
password Hunter2.txt - Small text files that state the password
- Saved emails (
.eml,.msg) that state the password
pw_<password> in the file’s name first. If that password doesn’t work, Metal does not search the folder. For free-text hints in a file’s name, Metal still checks the folder for more candidates. Metal tries up to five candidates in order until one works. A password Metal finds in a folder text file or saved email applies to every protected file in that folder. Once Metal saves it, the password unlocks those files for anyone who has access to them.
A workspace hint can point Metal to where passwords live, for example: “Passwords are in the Readme.txt of each deal folder.” If Metal finds a password, it applies it and reprocesses the file.
Password discovery is a workspace setting that’s only available through the API for now. See
passwordDiscovery on Update a workspace in the API reference. You can’t turn it on in the app yet. Ask your Metal admin or Metal contact to enable it.Email files into a workflow
Some workflows can have their own inbound email address. When you send or forward an email to that address, Metal starts a workflow run and passes the email body, subject, sender, and attachments into the workflow. Use email-triggered workflows for process-specific intakes, such as NDA review or deal intake. For general document ingestion, you can still upload files directly or bring them in from connected file storage. If you do not see a workflow email address, ask your Metal admin or Metal contact to confirm that the workflow is configured and shared with you. See Run and review Metal AI workflows.Find documents
Open Files and use Search files and documents, or press ⌘ K for the global search. See Searching in Metal. You can filter the Files view by company, document type, and source. Search boxes inside a folder match names, not contents.Document types
Every file Metal processes is tagged with a document type — for example CIM, Financial Statement, Board Deck, or Quality of Earnings. The document type appears as a small badge wherever the file shows up: the Files table, integration browsers (Egnyte, SharePoint, Box, ShareFile, Google Drive), the file detail page, activities, and global search results.Reading the badge
The icon on the badge tells you who set the type:- Sparkle icon — Classified by Metal. Metal’s classifier (or its verifier) chose this type from the document’s contents.
- Person icon — Set by a user. Someone at your firm picked or changed the type by hand.
- No icon. A legacy classification with no recorded provenance.
- A confidence band — High, Medium, or Low — summarizing how sure the classifier was.
- A short rationale explaining why Metal chose that type based on what it read in the document.

